With many years of experience, strategy and dedication, we represent your company professionally on the phone, by email or chat and ensure long-term customer loyalty through competent service.


» Requirements profile

  • Commercial Training(many of our employees are academics)
  • Strong communication personality
  • Very good knowledge of German, spoken and written(mostly native speakers)
  • All employees have English skills
  • Ability to work in a team

» Preselection of incoming applications with support

» Conducting application rounds/small AC

  • Writtenaptitude test
  • General round table
  • Group exercise


In order to ensure and continuously improve the processing quality, regular - independent - quality controls from the quality management team take place, which are documented, put on a resubmission and thus followed up accordingly. At the customer's request, we provide this anonymously as a monthly report.

  • Monitoring
  • Documentation
  • Advanced telephone training
  • Contact Person
  • Reporting
  • Conversation recording